LISTERINE® Professional Clean – T&C’s



The promoter is: Johnson & Johnson Limited of 50 - 100 Holmers Farm Way, High Wycombe, HP12 4EG, United Kingdom (“Promoter”).


The administrator of the Promotion is: VCG of 2 Marchmont Gate, Maxted Road, Hemel Hempstead, HP2 7BE (“Administrator”).


3.1  The title of the promotion is LISTERINE® PROFESSIONAL CLEAN. Subject to these terms and conditions, you will be able to claim a cashback reward, capped up to the maximum value of £50, following a scale and polish with any hygienist in the United Kingdom (excluding Northern Ireland) when you purchase any two promotional LISTERINE® products from eligible ranges in participating Tesco stores (instore only) (“Promotion”). The eligible ranges are: Total Care 500ml; Total Care Milder Taste 500ml; Stay White 500ml; Total Care Sensitive 500ml; and LISTERINE® Teeth & Gum 500ml. Participating Tesco stores do not include any Tesco Express stores.

3.2  You will need to submit valid proof of purchase and proof of treatment during the claim process. Internet access is required.

3.3  The Promotion is subject to available stock of the promotional packs of LISTERINE® (LISTERINE® Total Care 500ml; Total Care Milder Taste 500ml; Total Care Sensitive 500ml; Stay White 500ml; and Teeth & Gum Defence 500ml), which have neck hangers advertising the Promotion.

3.4  By participating in the Promotion, you are agreeing to be bound by these terms and conditions.


4.1  The Promotion will run until the earlier of 90 days after purchase of the relevant promotional LISTERINE® product and 31 December 2019 (the “Closing Date”) inclusive.

4.2  Where the two promotional LISTERINE® products are purchased on separate occasions, the relevant date of purchase for calculating the Closing Date will be the date of purchase of the second promotional LISTERINE® product.

4.3  Your claim must be received by the Administrator by no later than 23:59 GMT on the Closing Date. Any claim received after the Closing Date is automatically disqualified.

4.4  You will need to follow the process described in this clause 4.4 in order to claim your cashback:

4.4.1  You will need to purchase both promotional LISTERINE® products before your scale and polish treatment.

4.4.2  You will then need to book and receive a scale and polish with a hygienist at a dental practice in the United Kingdom (excluding Northern Ireland) no sooner than 7 days and no later than 90 days from the relevant date of purchase.

4.4.3  Following your appointment, you must submit the following via e-mail to [email protected]:

(i)    your full name and postal address;

(ii)   a receipt or receipts showing valid proof of purchase for both promotional LISTERINE® products;

(iii)  the unique promotional code from each of the purchased promotional LISTERINE® products (see neck hanger); and

(iv)  a VAT invoice from a dental practice for the scale and polish with a hygienist. The dental invoice will need to be presented on the headed paper of the relevant dental practice and must include the following information: (i) your name; (ii) the date of the treatment; (iii) a description of the treatment; and (iv) the cost of the treatment.

4.4.4  Following submission of your claim, you will receive a confirmation email within approximately 5 days of your successful submission and a cheque for the value of the scale and polish (the value of such cheque not to exceed £50, including VAT) within approximately 10 days of your successful submission of the claim form.

4.5   Incomplete or invalid claims may be rejected by the Administrator and/or Promoter.

4.6   For enquiries about the Promotion, including help with entries, please contact our consumer helpline on [0808 238 9999.] (standard rates apply) or e-mail us at [email protected].


5.1   The Promotion is only open to residents in the United Kingdom (excluding Northern Ireland), aged 18 years or over at the time of purchase, except employees (and members of their immediate families/households) of the Promoter or the Administrator, its affiliated companies, its agencies (including employees of the Administrator) and anyone professional connected with the Promotion.

5.2   By participating in the Promotion, you confirm that you are eligible to do so and eligible to claim the cashback. The Promoter and/or Administrator may require you to provide proof that you are eligible to participate in the Promotion.

5.3   There is a limit of one redemption per household.


6.1   The Promoter will accept all liability if something the Promoter or its employees, agents (including the Administrator) or subcontractors does negligently causes death or injury, as well as for fraud or fraudulent misrepresentation.

6.2   If the Promoter or the Administrator is in breach of the requirements of this Promotion, neither will be responsible for any losses that you suffer as a result, except those losses or damage which are a foreseeable consequence of the breach. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both the Promoter and you knew it might happen. You are entirely free to choose a dental practice of your choice and therefore, in the absence of any negligence by the Promoter, its employees, agents (including the Administrator) or subcontractors, the Promoter will not be liable for any acts or omissions of the hygienist or dental practice.

6.3    Your statutory rights are not affected.


Any of your personal information submitted as part of this Promotion will only be processed in accordance with the following privacy policy:


8.1    The cashback cannot be redeemed against any other treatment and the Promoter will not cover any cost above £50 for the scale and polish treatment, any additional treatment required or received or any travel costs.

8.2    The Promoter does not accept any responsibility if you are refused treatment. 

8.3    A scale and polish is not a dental check, and must not replace your routine check up with your dentist.

8.4    In the event of circumstances outside the reasonable control of the Promoter, the Promoter reserves the right to hold void, suspend, cancel, or amend the promotion, without notice and in any manner, where it becomes necessary to do so. In these circumstances, the Promoter will endeavour to minimise the effect to participants in order to avoid undue disappointment.

8.5    Any decision of the Promoter and/or Administrator in respect of any rejection of an invalid claim will be final and binding.

8.6    The Promoter reserves the right to permanently disqualify from any promotion any person it believes has intentionally violated these terms and conditions.

8.7    These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.